Identify the file
Property address, parties, closing date, and your role.
Open order
Order status
Ask for status on title search, commitment, curative items, figures, signing, recording, disbursement, or policy delivery.

Tool request
Public tools should move someone closer to closing without asking them to expose sensitive banking, identity, or payoff data.
Property address, parties, closing date, and your role.
Title commitment, payoff, figures, signing, recording, disbursement, or policy status.
Do not submit banking, identity, or private account information in a public form.
Use direct contact if the file is closing soon or funds are at risk.
Next step
Send the request and Keystone will route it to the right closing contact.